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  1. #1
    Heroes WoW Member skatertony612's Avatar
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    donation question

    how long does it usually take to get the gold coins for donating?

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    okay it's been twenty minutes now. where are mah coins?

  2. #2
    Developer Fenuks's Avatar
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    Depends on the payment method. It can take up to 24 hours.

  3. #3
    Heroes WoW Member skatertony612's Avatar
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    how can an instantaneous electronic transaction take 24 hours?

  4. #4
    Developer Fenuks's Avatar
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    It’s not up to us but up to paymentwall, for any questions you have to contact them.

  5. #5
    Heroes WoW Member skatertony612's Avatar
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    Quote Originally Posted by Fenuks View Post
    It’s not up to us but up to paymentwall, for any questions you have to contact them.
    do you know how to contact them? as it has been 10 hours since i donated and still have not gotten the gold coins.

  6. #6
    Game Master cheddar's Avatar
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    You can contact them through various options here: https://www.paymentwall.com/en/contacts
    “Silence is deep as Eternity, speech is shallow as Time.”

  7. #7
    Heroes WoW Member skatertony612's Avatar
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    thank you.

    - - - Updated - - -

    is there another way to donate? as i am going to sue payment wall. it is illegal to ask for a picture copy of an id and credit card.

  8. #8
    Developer Fenuks's Avatar
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    There is no other way, we only allow payments with paymentwall

  9. #9
    Heroes WoW Member Hawksight's Avatar
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    Jun 2017
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    You might want to contact your bank and or the company in which you used to donate with and see if the payment bounced.

  10. #10
    Heroes WoW Member skatertony612's Avatar
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    it didn't bounce. payment wall wanted a photocopy of my credit card. even with information hidden it is Illegal to ask for such a thing. i can understand needing an id but they are breaking the law asking for a photocopy of a credit card. i find it sad heroes-wow is working with criminals.

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