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  1. #1
    Heroes WoW Member Alderoth's Avatar
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    Sep 2017
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    Account disappeared

    Good evening.
    My account seem to be no more existent.
    When I ask to recover password it tell account is not existent.
    I did some donations to the server.
    I can send back the registration mail.

    Thank you in advance.

    Alderoth

  2. #2
    Developer Fenuks's Avatar
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    Dec 2016
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    An account does not disappear at all, perhaps you arent using the correct account name

  3. #3
    Heroes WoW Member Alderoth's Avatar
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    Quote Originally Posted by Fenuks View Post
    An account does not disappear at all, perhaps you arent using the correct account name
    Thank you for answer.
    I am sure about the account name because I still have the mail I received after I subscribed.
    I tried to respond to this mail but I got an unexistent email.

    My character name was Alderoth, the class was a druid.

    Thanks in anticipation.

  4. #4
    Hello are you sure you played on unlimited realm ?

  5. #5
    Heroes WoW Member Mephy's Avatar
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    I would be guessing that you played on the MoP realm, but it is sadly closed now. That could be the reason why it says you account does not exist, as that particular server does not exist anymore.

  6. #6
    Heroes WoW Member Alderoth's Avatar
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    Quote Originally Posted by beastyone09 View Post
    I would be guessing that you played on the MoP realm, but it is sadly closed now. That could be the reason why it says you account does not exist, as that particular server does not exist anymore.
    Ok, so only option to restart by scratch? Or there is any possibility to recover my character?

  7. #7
    Developer Fenuks's Avatar
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    Your characters cannot be transferred as MoP and WoTLK are completely different

  8. #8
    Heroes WoW Member Mephy's Avatar
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    Quote Originally Posted by Alderoth View Post
    Ok, so only option to restart by scratch? Or there is any possibility to recover my character?
    Yes, you'll have to start from scratch but it doesn't take long to go from the bottom to the top regarding the PvE content. You can even pay your way to own some of the best PvE items for your characters.

  9. #9
    Heroes WoW Member TWIGY185's Avatar
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    Dec 2016
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    MoP i's over

    Quote Originally Posted by beastyone09 View Post
    I would be guessing that you played on the MoP realm, but it is sadly closed now. That could be the reason why it says you account does not exist, as that particular server does not exist anymore.
    So the proving groungs will not longer be available? i mean all characters gone and acconunts?

  10. #10
    Heroes WoW Member Mephy's Avatar
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    Dec 2016
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    That is correct TWIGY185.

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