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  1. #1
    Heroes WoW Member Ashkopro's Avatar
    Join Date
    Oct 2017
    Posts
    1

    Cant enter in my account? Banned ?

    I recently decided to join Heroes-wow again, just finished the download and what to see "This account is closed and its no longed available for use" or something like that. I would really enjoy if someone explain why is the account "banned" while I never had any bans , warning etc.

    https://imgur.com/a/Yex2z9h



    - - - Updated - - -

    https://imgur.com/a/GkEA1Ym

  2. #2
    Heroes WoW Member Contrasale's Avatar
    Join Date
    Aug 2018
    Posts
    4

    I can`` t Login to my Account also. Resetting my password wont work anymore.

    I got Disconnected and then I was not able to login neither, first started with me trying to vote and having to reset my password every time I wanted to do so. Then it just happened that I couldn't log in in-game either. At this point I don't know what to do, please help.





    Quote Originally Posted by Ashkopro View Post
    I recently decided to join Heroes-wow again, just finished the download and what to see "This account is closed and its no longed available for use" or something like that. I would really enjoy if someone explain why is the account "banned" while I never had any bans , warning etc.


    https://imgur.com/a/Yex2z9h



    - - - Updated - - -

    https://imgur.com/a/GkEA1Ym

  3. #3
    Well I've same problem Any one can fix this ?

  4. #4
    Game Master cheddar's Avatar
    Join Date
    Dec 2016
    Posts
    367
    https://forum.heroes-wow.com/threads...ons-and-Topics lists a number of possible solutions under connection issue.

    Also if you're not banned its possible that you've entered your password incorrectly a few times in which case triggers the security feature which locks you out of your account for 15 mins. So you'll have to wait and try again after that and be careful not to type it incorrectly.
    “Silence is deep as Eternity, speech is shallow as Time.”

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