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  1. #1
    Heroes WoW Member Glaveth's Avatar
    Join Date
    Feb 2017
    Posts
    58

    Didnít receive gold coins

    Donated 25$ around 11:00-11:15 central us time. Account name . Donated via subway gift card
    Last edited by Fenuks; 10-03-2018 at 05:41 AM. Reason: Removed account name as it is a public section

  2. #2
    Developer Fenuks's Avatar
    Join Date
    Dec 2016
    Location
    The Netherlands
    Posts
    1,620
    You have to contact the paymentwall support in order to check the status of your gold coins. Unfortunately, we cannot assist you with this.

  3. #3
    Heroes WoW Member Glaveth's Avatar
    Join Date
    Feb 2017
    Posts
    58
    Can we get an update on how the situation is going? What the expected eta of our donation is? Or if we will be refunded ect.?

  4. #4
    Developer Fenuks's Avatar
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    Dec 2016
    Location
    The Netherlands
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    1,620
    There is no ETA on it yet. One0 is aware of the issue and is working on it.

  5. #5
    Heroes WoW Member Glaveth's Avatar
    Join Date
    Feb 2017
    Posts
    58
    Quote Originally Posted by Fenuks View Post
    There is no ETA on it yet. One0 is aware of the issue and is working on it.
    Can we manually show GMs donations and receive our gold coins?

  6. #6
    Head Game Master Dunno's Avatar
    Join Date
    Dec 2016
    Posts
    722
    Please check the thread in the following link, it's about the same issue. We will keep that thread updated and close this one.
    https://forum.heroes-wow.com/threads...did-not-update

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