Donated 25$ around 11:00-11:15 central us time. Account name . Donated via subway gift card
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Thread: Didn’t receive gold coins
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10-03-2018 #1Heroes WoW Member
- Join Date
- Feb 2017
- Posts
- 66
Didn’t receive gold coins
Last edited by Fenuks; 10-03-2018 at 05:41 AM. Reason: Removed account name as it is a public section
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10-03-2018 #2Developer
- Join Date
- Dec 2016
- Location
- The Netherlands
- Posts
- 1,706
You have to contact the paymentwall support in order to check the status of your gold coins. Unfortunately, we cannot assist you with this.
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10-03-2018 #3Heroes WoW Member
- Join Date
- Feb 2017
- Posts
- 66
Can we get an update on how the situation is going? What the expected eta of our donation is? Or if we will be refunded ect.?
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10-04-2018 #4Developer
- Join Date
- Dec 2016
- Location
- The Netherlands
- Posts
- 1,706
There is no ETA on it yet. One0 is aware of the issue and is working on it.
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10-04-2018 #5Heroes WoW Member
- Join Date
- Feb 2017
- Posts
- 66
Can we manually show GMs donations and receive our gold coins?
Originally Posted by Fenuks
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10-04-2018 #6Head Game Master
- Join Date
- Dec 2016
- Posts
- 766
Please check the thread in the following link, it's about the same issue. We will keep that thread updated and close this one.
https://forum.heroes-wow.com/threads...did-not-update
